DATUM

Meta changes AI chatbot prompts after they sought personal details

single source · 1 articles · safety · confidence: medium · first seen 2026-09-11 14:25 UTC

Meta says it is changing the prompts its AI chatbot suggests to users after a viral video showed the feature digging for personal information about a woman’s young daughters. Spokesperson Dina El-Kassaby told The Verge the company “missed the mark” and that the feature never should have asked such questions. The article did not specify what changes Meta will make or when they take effect, nor whether the prompts were shown to all users or only some. Futurism reported the video first. The Verge published the report on 11 September 2026.

What this means for you

Nothing to act on unless you manage Meta AI’s consumer chatbot prompts. Meta has not said what changes it will make or when they roll out.

Key facts

  • ·Meta says it is changing the prompts its AI chatbot suggests to users. source
  • ·A viral video showed the feature asking for personal information about a woman’s young daughters. source
  • ·Meta spokesperson Dina El-Kassaby said the company “missed the mark”. source
  • ·Futurism reported the video first. source
  • ·The Verge published the report on 11 September 2026. source

What the sources say

  • The Verge — Reports Meta's statement that it is changing AI prompts after a viral video revealed invasive suggestions.

Sources

The original reporting. Follow these — they did the work.

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